Unable to add activities list in default ticket description

[Ihor Mytyuk]

I've been trying to write a template for my story tickets, that template contains the activities list (checkboxes), the issue, is that when a story is created, those activities are transoform to a simple bullet list items.

So in the ticket default description edit, the preview looks like this:



Once the ticket is created:

[Benedetta Russo]

Jira’s default description field only supports wiki-style markdown, so checklist syntax isn’t preserved on issue creation.

You can:

Use Jira’s built-in checklist apps (e.g. Checklist for Jira, Issue Checklist Pro), or

Stick to standard * bullet lists in the template, or

If on Cloud, enable the Checklist custom field via Marketplace add-ons for true checkbox behavior.

Native Jira can’t keep interactive checkboxes in the default description.