Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to add Epic Name field in Epic Issue Type

Ali Tariq July 26, 2021

I have created a new Scrum based on Project and Epic Name field is not appearing in the Create Issue form, neither in the issue type settings in Project Settings. Although it is appearing on my Kanban project. 

Create-issue-Jira.png

2 answers

1 accepted

2 votes
Answer accepted
Jack Brickey
Community Champion
July 26, 2021

You need to add the field in the create issue screen for Epic issuetype. I suspect you don’t have a create issue screen for Epic separate from other types. You likely would want that so that you don’t have “epic name” in the other type create screens. You can use the Configure fields as a quick way to add the field.

86F1C6AD-E15D-486B-81EB-944074945722.jpeg

Ali Tariq July 26, 2021

I dont have it showing in Configure Fields as well.

Jack Brickey
Community Champion
July 26, 2021

And did you click on where’s my field as Nic recommended?

Ali Tariq July 26, 2021

This is what I can see here

Create-issue-Jira (1).png

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2021

What does the "configure fields" button at the top right show?  Is epic name unselected in there?  If it's selected or not on the list, does "where's my field" tell you more?

Ali Tariq July 26, 2021

Here's what I can see in Configure Fields

Create-issue-Jira (1).png

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2021

Is there no "where's my field" to the right of the top row there?  (your screenshot looks cropped, so it may be missing from what we can see here).

If you do not have it, then you'll need to talk to your administrators - they need to get to the bottom of why the field isn't there.  (If they go into your "Create Issue" and select TEST and Epic like you have, then they will definitely have the "where's my field" and it'll tell them why the field is missing, and link to where they need to fix it)

Ali Tariq July 26, 2021

where's my field also only appears for Kanban project not for Scrum project. 

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2021

"Where's my field" is not determined by the application or project template you used.

However, it will not appear when you are working in a team-managed project, as it's irrelevant - if a field is added to the project by the project admins, then it appears.

This also explains why you don't have epic-name - it's not an enterable field in team-managed projects, Epic links are directly linked and the name of an Epic is (what it should be in Company-managed projects too) shown as the summary of the Epic

Ali Tariq July 26, 2021

That is understandable, Thanks

Suggest an answer

Log in or Sign up to answer