Unable to access site administration

[Clarence Foo]

I am the site admin as I am the only creator/user of the site.

However, I am no longer able to enter administration view with the following error:

You need permission

Request access from your administrator.

Please help, thanks!

Update: Somehow, I am now able to enter administration view if I enter via Settings > JIRA Settings (Any of the options with JIRA Settings) > Switch to Administration

[John Funk · Accepted solution]

Hi Clarence - Welcome to the Atlassian Community!

Are you able to do what you need to do now? 

[Clarence Foo]

Hi John,

Yes! I did not know the root cause but it seems like everything else is working fine now!

Thanks!

[John Funk]

Great! Can you click on the Accept Answer button above so we can close this one out? Thanks!