Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to access Jira

James McKeogh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 7, 2021

I'm able to login using my google account, however I then end up in a loop of loading screens which results in this page. 

 

Everyone else in my team is able to access the site so I don't think that's where the issue lies. Does anyone have any ideas? Screenshot 2021-06-07 at 12.13.25.png

1 answer

1 accepted

0 votes
Answer accepted
Jack Brickey
Community Champion
June 7, 2021

Hi James, can you ask one of the admin‘s (project or site) to check the permissions for any one of the projects you should have access to to ensure that indeed you do have access to the project.

James McKeogh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 7, 2021

This worked - thank you for your help Jack!

Suggest an answer

Log in or Sign up to answer