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Unable to Upgrade my Jira Account

Sagar Vadariya
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May 29, 2025

I have been using free trial account of jira, confluence. 

Now I am trying to upgrade to paid subscription but I do not see it in my Account in Manage Subscription.

I want to make payment and continue using jira but I dont see any way to make the payment and retain my free account.

https://admin.atlassian.com/o/5275281f-429a-4bfb-8346-67eb8c9511d3/billing/applications

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1 answer

1 vote
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 30, 2025

Hello, Good day. Please create a ticket with our billing team at https://support.atlassian.com/contact/

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