Hello @Mahlodi Mokobane
Please provide more information. Please provide more details about what you are trying to do.
What steps are you executing?
How do the results not match what you expect?
You have posted this question twice tagging it once as Jira Server and once as Jira Cloud. Which hosting option are you actually using? If you access Jira through a URL that looks similar to the one below, then you are using Jira Cloud:
https://yourCompany.atlassian.net
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