Unable to Change the Order of Sub-tasks for Non-Admin Users

[Jenny]

Hello,

The handle to change the order of sub-tasks under an issue is not visible. Specifically, while I, as an admin, can change the order of sub-tasks without any issue, other users cannot.

All users have the "Edit Issue" permission, and I've already reset the board filter sorting to the default project = SH ORDER BY Rank ASC, but the issue persists.

Could you please advise on how to allow other users to change the order of sub-tasks?

Thank you in advance for your help

[Fazila Ashraf]

Hi @Jenny 

Can you check whether the non admin users have the Jira project permission to 'Schedule issues'?

[Jenny]

@Fazila Ashraf 
  I tested changing the Schedule Issues permission,
but unfortunately,
the reorder handle remains invisible to everyone except the master admin.


Is there any other way to check this?

A non-admin mentioned that it worked during the previous sprint,
but it stopped working with the current active sprint.
Could this be related?