Unable to Bulk Change Work Type but only for this one space

[kristen_shryack]

I'm able to individually change the work type for each work item. When I go to bulk change them from the same space, it says "No matches." The work type I'm converting to shares the same workflow and screen scheme. I've been able to bulk change the work type for other spaces and not sure why I can't for this one.

[Trudy Claspill · Accepted solution]

Hello @kristen_shryack 

What steps are you executing to try to change the items in bulk?

Are you using the Search work items feature to get your list, and then using the Bulk Change feature from there and selecting the Move option?

Are you selecting items from a List tab or another view?

[kristen_shryack]

Search. Bulk Change. Edit. Change Issue Type

[Trudy Claspill]

Are all the work items in your search results the same type?

[Trudy Claspill]

And from the same space?

[Trudy Claspill]

Oh, I see the problem. 

In the Choose Operation step you need to select Move, not Edit.

[Matt Doar _Adaptavist_]

The use of Move for changing spaces (projects) and also work item type (issue type) is not obvious when you first find out about it.

[Parth]

Make sure the target issue type is explicitly included in the project’s issue type scheme.