Two Jira Rules Executing At Same Time When Only One Option is Selected - Jira Cloud

[Digvijay Singh Gehlot]

Hi Community,

I have configured two jira rules in Jira Cloud as below.

Problem: When selecting only one option (Option 1) in Select List (multiple choices) on Parent, two Child issues are created instead of one.

I want that:

- If user selects Option 1 in Select Field, Only one child should be created via Jira Rule 1

- If user selects Option 1 and Option 2 in Select Field, Only one child should be created via Jira Rule 2. (It should ignore Rule 1 in this case)

Jira Rule 1:

Jira Rule 2:

Please provide necessary steps/ conditions/ screenshots to setup the required Rule config, to achieve the requirement.

Thanks 

[Bill Sheboy]

Hi @Digvijay Singh Gehlot 

To ensure consistent behavior, I recommend solving this scenario with one single rule, and using the different field change smart values to detect what was added rather than using conditions.

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--fieldChange--

Using a condition test the current value(s) of the field, and thus other changes to the field could lead to creating duplicate work items from multiple rule triggers / executions.

Specifically, if a person selects one option and even briefly leaves the field, returning to select another option, that will trigger the rule multiple times.

Kind regards,
Bill