Turn around time reports

[divya]

How to pull a report that shows the turn around time/ lead time for quests ? 

[Mariana_Pryshliak_Saasjet]

Hello @divya 

You can find some time tracking tools at the Atlassian Marketplace.

As an alternative, you can try Time in Status for Jira Cloud by SaaSJet team. It allows generating 7 types of status time reports, including an Assignee time report. You just need to choosea particular assignee and get a detailed report. 

So you can track how mych time has been spent by each team member.

Hope it helps.

[Emre Toptancı _OBSS_]

Hello @divya ,

You can use the built-in Average Age and Resolution Time reports for high-level information on these. Both are available as both project reports and dashboard gadgets. On the other hand, they offer an overall picture of the issues and offer limited flexibility.

If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee.

       

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

Using Time in Status you can:

• See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
• Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
• Export your data as XLS, XLSX, or CSV.
• Access data via REST API. (for integrations)
• Visualize data with various chart types.
• See Time in Status reports on Jira Dashboard gadgets

https://marketplace.atlassian.com/apps/1211756/

EmreT

[Rahul_RVS]

Hi @divya 

If you are fine with a marketplace app, you can try out our add-on to get this data.

Time in Status Reports 

 The app allows to group your statuses and define your own lead/cycle time and pull the time the time the issues were in those statuses. Also you can create dashboard gadgets for these reports.

The main features of the app are as below

• Multiple Time in Status Reports. Excel Export available for all status reports.
  
  • Time in Status
  • Time with Assignee
  • Time in Status with Assignee
  • Time with Assignee per Status
  • Status/Assignee Count
  • Multiple Transition Reports
  • Avg Time in status reports
  • Status Transition Dates Report
  • Time in Status Per Time Grain
  • Time with Assignee Per Time Grain
• Status grouping
• Save your reports
• CSV Export
• Multiple chart types
• Dashboard Gadget