Turn Off Rovo ( especially ' Define ' feature ) **Completely** For My Account

[Influential Eliot]

I do not want or need some additional thing slowing down my browser yet more than the system already does.

Where is the setting to turn off Rovo entirely for me, as a user?

Also, if that is not possible (and it should be :angry: - there are requests for your AI integrations to be user opt IN going back years now), then my follow up question is:

How do I stop 'Define' popping up every time I highlight a word?

This is a script that I just do not want running on my browser AT ALL as all it adds is an additional thing to process, I will never need to utilise it.

It also actively makes working harder as my GUI should not be popping up stuff every time the cursor moves / does something.

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And, yes, I am aware of this:

https://jira.atlassian.com/browse/ROVO-144

[Derek Pennycuff]

This is not an answer. I'm just adding my voice to the chorus of folks asking for the ability to disable Rovo / AI features in general on an individual account basis rather than at the org level.

For my particular use case, it is not uncommon for me to be working on tickets that require collaboration or multiple days of work. I often use comments on tickets to document the current state of things. This often includes code snippets. For example, and SQL query that returns results impacted by a bug. Often, it is useful to be able to copy/paste the text inside tickets, comments, code snippets, etc.

With Rovo's "define" feature active, attempting to highlight text unselects all but the top line of the selected text and prompts me to "define" the top line only. I am not attempting to define anything. I am trying to copy/paste text. A pretty fundamental operation. Rovo breaks this.

The ability to copy text in a text based tool like Jira is astronomically more useful to me than any amount of AI features can ever be. Assuming that any time I select text I must obviously want to ask Rovo to define a term for me rather than any of the myriad other workflows that being with selecting text inside a web app is among the worst user experiences I've encountered. Maybe there are people out there who actually prefer things to work this way. More power to them. But I would like the ability to opt out of Rovo and opt back in to the ability to copy text from Jira tickets.

[Influential Eliot]

Brilliant example.

[Derek Pennycuff]

Thank you, Eliot. We have bonded through shared trauma. ;) 

[Katherine Isham]

Please consider allowing end users to turn off Rovo. I was content to ignore it for definitions, but having it auto-load search results (especially when I search for keyword like "Report" instead of asking an actual question) is very annoying and a time-waster.

[Ben]

Seconded. It has started getting into search results, forcing me to wait for the AI stuff to fill in word by word, so I can't properly see or click any of the actual search result links until it's done.

It's been bad enough the past year or two having tons of JS widgets added to every page, and having to wait for them to "pop in" before being able to see simple text search results. Now I need to wait for AI to finish typing out some stuff I'm going to ignore? Horrible.

[Rob Bl]

I'm having exactly that problem today, but with just trying to add links between Confluence pages:

• Highlight text
• ⌘+K
• The page I want is shown immediately...
• But before I can click on it, many more potntial links populate the same overlay...
• ...and half the time I'm microseconds away from clicking on the first link, and it shifts position...
• ...leaving me with a different link than the one I wanted

Giving credit where its due, there are a two few things (business) users can customize themselves without an admin having to make changes for the entire team: Dark Mode, and whether formatting tools are fixed to the top or in a contextual pop-up. You can't turn off the contextual pop-up completely, of course. It still gets in the way all the time. But you can choose to not include formatting tools.

The one that really drives me crazy though, more than the intrusive AI and the intrusive contextual tools, is that users can select their own default language, but aren't allowed to select their own date format. If your team is all over the world (or even just people with their own date-format preferences), they all have to conform to whatever date style the admin likes.

[Nikola Perisic]

Hi @Influential Eliot 

You cannot turn off the Atlassian Rovo, you can turn off the AI apps that are included in your site. You need to be an organization admin for that.

[Influential Eliot]

Well then when you say 'you can turn off the AI apps...' I believe that there is a chance that it might be better to say 'an admin can turn off the AI apps...' because I very clearly cannot.

You cannot turn off the Atlassian Rovo, you can turn off the AI apps that are included in your site. You need to be an organization admin for that.

That just puts a positive spin on a 'you cannot do this...' ... sorry to say. :weary:

Either way, it does not matter what my organisation wants ... >> I << do not want it.

Atlassian knows that an organisation will not bother with any of this information munching nonsense, and if peons like me say anything then our admins will get annoyed that they have to do something that they likely don't care (and perhaps didn't even know) about.

[Nikola Perisic]

Sorry you feel this way. But we as Atlassian champions who are there to help users out to solve their problems. Unfortunately, this is something that we can impact directly. The best option for you would be to write to Atlassian.

[Influential Eliot]

Yeah, it's a shame, as I cannot accept your answer as it is (for the unfortunate propagandist response which invalidates it) but would have, otherwise. :shrug:

[Nikola Perisic]

I would disagree that this is propaganda, it is just how it is. I also agree with what you are saying, but this is something that I cannot have a direct impact on.

[Influential Eliot]

Whilst I appreciate that you disagree that it is 'propaganda' ... my phraseology was not saying that it was ... I was using it specifically with the term unfortunate previous to it.

This was to indicate that whether you meant it or not, the text has that 'unfortunate' end result.

Either way ... hope that you have a good life, and I'll continue to wait for an answer on this whether that is forethcoming or not ... much like getting them to stop curling my single and double quotes. :thumbsup: :sweat_smile:

[Rob Bl]

GOOD software design gets the out of the way and lets users work however best suits their brains.

BAD software design forces features and formatting down users' throats, whether the user wants them or not.

Atlassian is 100% the latter, 100% of the time.

There are NO circumstances under which I will ever need or want AI assistance on the work I'm doing. Forcing me to put up with Rovo just goes to show that Atlassian thinks users should confirm to its way of thinking.

[Influential Eliot]

A good example of this is ... using the ******* character that I typed, and not some 'smart' version of it.

BAD software design forces features and formatting down users' throats, whether the user wants them or not.

Atlassian is 100% the latter, 100% of the time.

It's an apostrophe/single-quote, for crying out loud. Hopefully no-one will remind them that this very site doesn't auto-correct them. :smirk:

https://community.atlassian.com/forums/Confluence-questions/How-do-I-disable-quot-smart-quotes-quot-i-e-automatically/qaa-p/3128824#M349577