Trying to run a custom automation when a numeric value in a custom field changes

[Douglas Hall]

I've just started playing around with automations, and most of what I'm trying to do is working really well, but I'm really struggling with what should be a really simple thing to do.

I need an automation that triggers when a value in a custom numeric field changes.

e.g. pseudocode:

if the value changes from below five to over 5 then
  if the value changes to over 200 do X
  else if the value changes to between 50 and 200 do Y
  else if the vlaue changes to between 5 and 49 then do Z

I've been playing around with various things but nothing seems to work. Am I trying to do something overly complicated here, or missing something obvious?

Any ideas?

[Bill Sheboy]

Hi @Douglas Hall -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:

• what type of project is this: company-managed, team-managed, JPD, etc.
• an image of your complete automation rule in a single image for continuity
• images of any relevant actions / conditions / branches
• an image of the audit log details showing the rule execution
• explain what is not working as expected and why you believe that to be the case

Until we see those...

For the field value changed trigger, the {{changelog}} value may be used to check the previous and current values:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--

And so your initial check with the previous value:

{{#changelog.yourCustomField}}{{fromString}}{{/}}

Could check if it was below 5, and then check the current value if it is over 5 before proceeding.

Then use an if / else block for the various conditions for X, Y, and Z.

Kind regards,
Bill