Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to publish my app and getting "Automatic Rejection - Invalid Links"

gilsapir86 October 31, 2025

My Privacy and documentation are both in GitHub, publicly hosted and visible.

But when I'm trying to publish the app I get:Screenshot 2025-10-31 at 10.19.18.png


I also got an email saying that they filed a JIRA issue so I can track the app's review process, but I don't have access.

 

Please advice.

1 answer

0 votes
Sunny Ape
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 31, 2025

Hello @gilsapir86 

I also got an email saying that they filed a JIRA issue so I can track the app's review process, but I don't have access.

The email is sent to the email address associated with the developer account that you published the app with.

gilsapir86 October 31, 2025

Yes, 

This is my email address, and as I said, I got the email but it wasn't any helpful and had a link to some Jira ticket - that I didn't have access to.

Sunny Ape
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 31, 2025

I can't think of any reason why you wouldn't be able to open the link to the support ticket or listing review ticket using the same account you used to publish your Forge app. I suggest you log a support request through the Marketplace Ecosystem portal using your dev account and ask for a review of the support ticket and / or the listing approval.

PS. Normally the Marketplace listing review and approval process takes a few days, so you need to be patient.

Sorry, but I can't be of any further assistance. Good luck!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events