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Trim the Summary of ticket that is received through the Jira email handlers

Lakshmi CH
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August 12, 2025

Hi Team,

I am looking for a regex solution to trim the summary of a Jira ticket that is generated from the incoming email handler. Before creating the ticket, I want to extract only the relevant part of the summary and use it as the ticket summary.

The original ticket summary reads: "The following 1 documents have been received from Vendor Company Name:," but I want the summary after ticket creation to simply be "Vendor Company Name" instead of the full line. 

NOTE : The company name always changes depending on which vendor we receive the email from.

 

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