Triggering Webhook during Transition to create Teams post in Teams Channel
Hi all,
I am trying to add an automation that triggers the webhook to ms teams channel through transition. The transition should trigger a creation of new ticket in another department and that department would be notified when the ticket is created. I have tried 2 different approaches, but both were unsuccessfull. I also tried to use both the webhook as well as the JIRA Cloud connectors in teams. Both webhook produced 0 results.
The first approach is through automation:
The triggers should start when the status is "Emergency Access Needed". I already tried including the webhook that I got from both JIRA Cloud or the Webhook in teams, but still no result. Though the Audit log, I can see that it does not recognize the new created ticket as issue:
The second is through Post Function in transition:
so I created a new webhook in JIRA Admin System and includes it in the transition in workflow design.
I enabled all the options as i just want to test it out. And connect it with the designated transition.
but still no result.
Is there something that I am missing? Please give me some insights, thank you! :)