Trigger email to external customer in jira cloud

[Swathi Reddy]

Hi,

I need Jira cloud to call my web service via web hook and trigger a mail to exteranl email address when an issue got created/updated.

I checked around and feels like I have to

1) Add a custom listener to Jira Issue updated event.

2) In that listener, I have it to call my web service.

So, I have written a listener in my local server instance to send mail when an issue is created/updated which was imported in atlassian-plugin.xml. That is working fine.

Here is my question.

1) I could not do this in jira cloud even via webhook. Is there any sample code that I can have a look for jira cloud.

2) I need Jira cloud to call my web service via web hook and trigger a mail to exteranl email address when an issue got created/updated.

Please help me with the steps invloved to achieve this.

thanks,
Swathi