Trial install, recover password (not covered in general help documents)

[David Egan]

Installed JIRA trial today, obtained license +20 days ago, no idea of login name or password

Used the default install option, no mention of login+password

Trial License information on atlassian.com website, under my profile, has nothing about login names

after starting trial, indicated web access : http://localhost:8080/, requested login

stuck at that point, updated host with latest RPMs, rebooted

No longer able to browse to http://localhost:8080/, not functioning (why? is it related to tomcat or some other service application(s) not started yet? have not found any related documentation)

$ locate jira | grep database

/opt/atlassian/jira/*

(Over 100 lines of response, it is installed)

Jira installs as a service on (RHEL 7.4) Linux ?  systemctl  status jira  .. works but is it reliant on Httpd??

$ systemctl status jira
● jira.service - (null)
   Loaded: loaded (/etc/rc.d/init.d/jira; bad; vendor preset: disabled)
   Active: active (running) since Thu 2019-01-03 15:56:41 EST; 57min ago
     Docs: man:systemd-sysv-generator(8)
  Process: 12760 ExecStart=/etc/rc.d/init.d/jira start (code=exited, status=0/SUCCESS)
   CGroup: /system.slice/jira.service
           └─12838 /opt/atlassian/jira/jre//bin/java -Djava.util.logging.conf...

Jan 03 15:56:41 itgss-node1.usersys.redhat.com jira[12760]: .MMMMMM.   .MMMMM~.
Jan 03 15:56:41 itgss-node1.usersys.redhat.com jira[12760]: .MMMMMN    .MMMMM?.
Jan 03 15:56:41 itgss-node1.usersys.redhat.com jira[12760]: Atlassian JIRA
Jan 03 15:56:41 itgss-node1.usersys.redhat.com jira[12760]: Version : 7.13.0

httpd service is not installed, but mariadb (mysql) is ialso not installed

]$ rpm -qa | egrep 'httpd|mysql|mariadb|postgres'
mariadb-libs-5.5.56-2.el7.x86_64

I assume then that JIRA service uses the builtin database. I noticed a setup=database-*js but not sure if JIRA is actuall ready for testing.

Thanks

[Nic Brough -Adaptavist-]

The ps command shows us Jira running, but if it's not listening to you where you expect it to, the next step is to read the log file to see what it is doing.

Have a look for <jira home>/log/atlassian-jira.log - this should give us some errors on the starting of Jira, which should tell us more.

[David Egan]

Further to above:

https://confluence.atlassian.com/jirakb/running-sql-commands-in-a-hsql-database-685900390.html

cannot find the database/jira* files on this host

running service information is:

$ ps ax | grep -i jira
12838 ? Sl 0:16 /opt/atlassian/jira/jre//bin/java -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms384m -Xmx768m -XX:InitialCodeCacheSize=32m -XX:ReservedCodeCacheSize=512m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Xloggc:/opt/atlassian/jira/logs/atlassian-jira-gc-%t.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=20M -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintGCCause -Dignore.endorsed.dirs= -classpath /opt/atlassian/jira/bin/bootstrap.jar:/opt/atlassian/jira/bin/tomcat-juli.jar -Dcatalina.base=/opt/atlassian/jira -Dcatalina.home=/opt/atlassian/jira -Djava.io.tmpdir=/opt/atlassian/jira/temp org.apache.catalina.startup.Bootstrap start
15396 pts/0 R+ 0:00 grep --color=auto -i jira

$ pwd
/opt/atlassian/jira/atlassian-jira

Let me know if you need more details. Thanks