Translate Custom Field - Not saving changes

[C Jay]

I’m trying to translate a custom field but when I click “Update” the changes are not being saved. 

I am only updating the field name and not the description. 

The relevant language pack is installed.

Jira Data Centre v9.4.2

I can’t see any related bugs on the Atlassian Issue portal. 

[Mirek · Accepted solution]

Hi @C Jay 

Can you confirm that this behavior is same for all custom fields that you want to change? I mean no matter which custom field you are changing name is it not updated? 

Did you tried on a different browser maybe? 

[C Jay]

Hi @Mirek 

Thanks for your response.

The behaviour is the same for all customs fields.  

I have tried on both Edge and Chrome.

[Mirek]

Hi @C Jay 

What is your default language in the instance? What language are you changing/translating? Did you actually change your local language in your profile? If not can you check if there is any difference?

[C Jay]

Hi @Mirek 

By changing my local language from English to French, I can see that the translations are if there.

Thank you for your help.

[Mirek]

Hi @C Jay 

Glad that we would were able to solve it. Enjoy translations! :)