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Transitions - Time In Source Status for Dashboard

Patrick Herrod
Patrick Herrod
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July 6, 2014

Hi,

I'm trying to create a dashboard that retrieves a metric on the Time In Source Status for a group of tickets. When visiting each ticket, I see these values under the transitions tab. I am creating a dashboard and would like a graph of the time spent in each status for my query of tickets.

Any ideas?

Thanks

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agomez
agomez
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February 9, 2015

how to get 'Time In Source Status' like on Transition Tab?

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