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Track rejected tickets that now are accepted

quang kien thai vo
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April 21, 2018

We have tickets which may be rejected by QA when the requirements aren't there or when they are not implemented correctly.  However, these tickets eventually are moved to the "Accepted" status after they are fixed.  Is there any way to track the total number of tickets which have ever had the "Rejected" status?

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Alexey Matveev
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April 21, 2018

Let's say that a Rejected ticket means that the ticket was transitioned from the Resolved status to the Accepted status. In this case you could write a JQL query like this:

status changed from Resolved to Accepted and status = Accepted

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