Time Tracking field - inlude subtasks

[Amos Hoste]

Hi there

Using the time tracking feature in Jira we have experienced something rather odd. When looking at an Epic and the time tracking field, we would like to see all time logged in all child work items throughout the hierarchy of work items below. At the moment the field only includes the work items and their work logs in the level jus below. This means all work logged on a sub-task level is not included in the time tracking field when looking at it on an Epic level. This leads to misalignment of expected time used on the Epic in total and can lead to misinformation and wrong decisions made if users are not aware of this detail when looking at the time tracking field.

Is there some configuration that needs to be done for it to be able to include work logs from all levels below the current work item?

[Tomislav Tobijas · Accepted solution]

Hey @Amos Hoste ,

We've been struggling with that too. Unfortunately, there's no way to natively do this aggregation. Some apps, such as Tempo, do show aggregates from all levels below, but on Epic itself, you cannot see all time logged, which would include sub-tasks as well.

There's a feature request related to this: JRACLOUD-70150: Sub-tasks no longer have their estimate and time tracked on the parent (Epic) issue for the new Full View Issue experience 

I'd recommend checking the workarounds listed there (you can use automation), or maybe this might be helpful as well: Understanding "Time Spent" vs "Σ Time Spent" in Jira 

Cheers,
Tobi

[Amos Hoste]

Thanks Tobi, I expected this outcome, I'll look into tempo as we have this for creating an overview of work logged per user during a sprint. Maybe they have a field we can display on our work items. I'll spread the word on the feature request.

Thank you for the answer.

[Tomasz Korusiewicz_SolDevelo]

Hi @Amos Hoste 

Precise time tracking aggregates of sub-tasks within Epics might currently be difficult or even impossible with native Jira features.

However, with the help of one of the Atlassian Marketplace apps, such as our solution called Worklogs - Time Tracking, Time Reports, Timesheets, developed in-house by our development team at SolDevelo, you can easily track all time tracked natively in your Jira, including precise reports and time totals for Stories, Tasks, Sub-tasks, Epics etc. 

With the wide variety of filters and groupings, you can easily adjust the Worklogs reports to your needs!

It is also worth mentioning that Worklogs makes use of the native Jira time tracking provider, meaning that all time logs tracked natively by Jira will already be available in the app.

If you would like to try it out, we warmly invite you to do so!

Cheers,

Tomasz
SolDevelo Team

[Rahul_RVS]

Hi @Amos Hoste 

Not sure if this can be achieved out of the box in Jira. As suggested by Tomislav, a mktplace app can help. If you are open to try out one for this need, I can suggest 

Issue Hierarchy 

The app allows you to view your project issue hierarchy (cross projects as well) created with issue links as well or standard Jira hierarchy or both in a tree view. You can view %complete progress at each parent level. It sums up the time tracking fields, story point or numeric fields at each parent level. The app can be added to a dashboard as well.

Disclaimer : I am one of the app team member