Tickets disappear from board view

[Isabel Green]

Hi all, 

We have several tickets that seem to be hidden from board view if they haven't been updated for a while. They can still be seen from list view, but we want them to be visible all the time in board view.

[Thorsten Letschert _Decadis AG_]

Hey @Isabel Green,

There might actually be different reasons for that behaviour, so pointing towards the correct answer might require some additional context, e.g., what space type you are using, are all items or only the Done ones affected (see below)?

Regarding Done items, there's the Hide Done Items After setting in the upper right corner:

Other filters should (at least by default) not be affected by a timeframe. Nonetheless, ensure that no additional filter is set.

Regards,
Thorsten