There is a problem in jira server

[Ashih Tanwani]

Show this error message

com.sun.jersey.api.client.ClientHandlerException: javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty at com.sun.jersey.client.apache.ApacheHttpClientHandler.handle(ApacheHttpClientHandler.java:202) at com.sun.jersey.api.client.Client.handle(Client.java:365) at com.sun.jersey.api.client.WebResource.handle(WebResource.java:556) at com.sun.jersey.api.client.WebResource.get(WebResource.java:178) at com.atlassian.plugins.client.service.product.ProductServiceClientImpl.getProductVersionsAfterVersion(ProductServiceClientImpl.java:82) at com.atlassian.upm.pac.PacClientImpl.getProductUpgrades(PacClientImpl.java:111) at com.atlassian.upm.rest.resources.ProductUpgradesResource.get(ProductUpgradesResource.java:39) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source)

Please help me with a solution 

[Soumyadeep Mandal · Accepted solution]

Hi @Ashih Tanwani ,

Welcome to the community!

Follow this Connecting to SSL services documentation. This will guide you through obtaining the certificate of the service you're accessing and importing it into the recommended Java keystore.

If using Java 8, it might be necessary to convert the default keystore from PKCS to JKS, with a command such as:

keytool -importkeystore -srckeystore cacerts -destkeystore cacerts.jks -deststoretype JKS

[Ashih Tanwani]

Thanks for your answer!

[Soumyadeep Mandal]

You are most welcome! I'm glad to help you.