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The workflow designer displays the workflow vertically

Alexey Gusev
Contributor
January 9, 2024 edited

I encountered the following problem. I developed a Workflow in a test environment, exported the Workflow to XML from the test environment, and then imported it into the production environment, and the Workflow designer displays the Workflow in a vertical orientation, which is absolutely inconvenient.

Here's what Workflow looks like before

2024-01-09 15 36 51.png

And here's how after the import

2024-01-09 15 36 36.png

How can I fix this behavior?

Jira Server ver. 9.4.3

2 answers

2 accepted

1 vote
Answer accepted
John Funk
Community Champion
January 9, 2024

Hi Alexey,

Yes, anytime a workflow gets imported - by whatever means, it loses the placement of what it looked like before and you have to drag the statuses back into place. 

Alexey Gusev
Contributor
January 9, 2024

@John Funk , thanks for the response. It's very sad that this works in this way, to be honest, it sounds like an error.

Are you aware of any workarounds?

John Funk
Community Champion
January 9, 2024

I am not aware of anything for Server/Data Center. The only thing I know of for Cloud is using an add-on called Revyz Configuration Manager for Jira (full transparency, I am an advisor for them). If you clone a project, you can clone the workflows to the new instance /project and it will keep the workflow positions. 

0 votes
Answer accepted
Rebekka Heilmann _viadee_
Community Champion
January 9, 2024 edited

The XML doesn't store any info on how the statuses were arranged in the Workflow view. Therefore they are arranged by a certain set of rules which you cannot change.

Have to tried to export the Workflow as "Workflow" rather than XML?

Alexey Gusev
Contributor
January 9, 2024

@Rebekka Heilmann _viadee_ , thanks for the provided response. But if I export Workflow as "Workflow", then I won't have saved configured Conditions, Validators, and Post functions.

This is a significant drawback.

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