The user confirmation email does not arrive in my inbox and because of this I cannot generate

[Suporte técnico]

The user confirmation email does not arrive in my inbox and because of this I cannot generate the API token, I have already done all possible processes with the email!

[Shalini Pradhan]

Hello @Suporte técnico ,

Good day! Welcome to Atlassian Community :)

Could you share the cloud site URL that your user account is part of, so that we can check?

[John Funk]

Hi Suporte - Let me see if someone from Atlassian can come take a look since you are on the Free subscription. Possibly your email address is on the suppression list.