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The task does not display a "close" button for users.

Дмитрий Недвига
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March 17, 2022

The task does not display a "close" button for users. The rights to close a task in a project have been granted on several points - the project role corresponds, the reporter has rights, the current executor has rights. I assign the author of the task as the executor - there is still no "close" button

 

111.JPG222.JPG333.JPG444.JPG

If you log in as an administrator or manager - the button is present

555.JPG

 

Can you please tell me how to display a button for other roles, except for the project manager?

Thank you in advance!

 

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Nic Brough -Adaptavist-
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March 17, 2022

It looks like a permissions problem.  Your admin or manager have permission to use the transition, the other roles do not.

Check the permission scheme in the project, and the workflow conditions if it is a missing transition ("Close" sounds like a transition, but I'm afraid I can't read Cyrillic, so I'm not sure what exactly your screenshots are saying)

Дмитрий Недвига
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 17, 2022

Permission to cross... That's it...

Helped!

About "our administrator" - I am - the cavalry = (((

Never done jira before but now it's my duty

Thanks for the help!

Nic Brough -Adaptavist-
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March 17, 2022

I didn't want to assume you were the administrator!  

Glad to have helped you find it!

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