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The "Relates to" setting isn't working as expected.

이윤신
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February 9, 2026

Subject: Issue link (Relates to) is not being retained when "Create another" is enabled

Description: I am reporting an intermittent issue where the linked issue field is not persisting during consecutive ticket creation.

Steps to Reproduce:

  1. Open the "Create Issue" dialog.

  2. Fill in the required fields and check the "Create another" checkbox at the bottom.

  3. In the "Linked Issues" field, select "relates to" and link a specific task.

  4. Click "Create".

  5. The second "Create Issue" dialog appears.

Actual Result:

  • The first bug ticket is created with the correct "relates to" link.

  • However, in the second bug ticket dialog, the "Linked Issues" field is cleared (empty), even though other fields are retained.

Expected Result: The "relates to" link setting should persist across consecutive entries when "Create another" is checked, as it did previously.

 

2 answers

0 votes
Bill Sheboy
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February 10, 2026

Hi @이윤신 

That is a known symptom, and here is the defect in case you want to watch it for progress:

https://jira.atlassian.com/browse/JRACLOUD-79567

 

Kind regards,
Bill

0 votes
Marc -Devoteam-
Community Champion
February 10, 2026

Hi @이윤신 

This is as designed, this is not changeable.

On using creating another the provided linked issue is not retained.

The create another option is a setting to create another issue, not an identical issue, as you can change any option on the create screen.

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