The operator 'is' is not supported by the 'linkedIssue' field.

[Princess Dagala]

trying to do this JQL (which was working before):

created >= 2023-06-01 AND created <= 2023-12-31 AND project in (TA20, BC526, SOTF, OM, COR, CE, CMTP, HEL, HP, SW, WMS) AND issuetype = Bug and linkedIssue is EMPTY

but now is not working anymore and I am getting this error:

The operator 'is' is not supported by the 'linkedIssue' field.

Anyone else encountered this? Please share how to resolve or an alternative. I am trying to search for all bugs that have no linked issues. 

[Marc - Devoteam · Accepted solution]

Hi @Princess Dagala 

As @Tim Kopperud mentioned this option is bit available, see referenced Atlassian documentation that he mentioned.

Try:

created >= 2023-06-01 AND created <= 2023-12-31 AND project in (TA20, BC526, SOTF, OM, COR, CE, CMTP, HEL, HP, SW, WMS) AND issuetype = Bug and linkedIssueType is EMPTY

[Tim Kopperud · Accepted solution]

Hi @Princess Dagala, 

LinkedIssue cannot use IS operator. it need to be the = or != operators. See this document about supported operators for linkedIssue JQL functions | Jira Software Cloud | Atlassian Support

Try this:

created >= 2023-06-01 AND created <= 2023-12-31 AND project in ("IT Support") AND issuetype = Bug and issueLinkType is EMPTY

TimK. 

[Princess Dagala]

Thanks Tim. But I am not using the issueLinkType

I am searching for Issues (bugs, test cases) that have no linkedIssues

[Tim Kopperud]

Hi @Princess Dagala, 

issueLinkedType IS EMPTY will return all issues that doesn't have an issueLinkedType related, which are all issues without any links to other issues e.g., no linked issues (hence not used).

Did you try the JQL I attached? Please let me know if you get non-expected issues returned from that JQL. 

TimK.

[Princess Dagala]

Thanks Tim, I am able to create the JQL. Thanks for your help!

After some time, (after saving the filter) the query is erroring out saying: An unknown error occurred while trying to perform a search. 

The chart for this in the dashboard returns and error: 

Rate Limit Reached

Jira was contacted multiple times but kept saying that it was too busy to handle this request right now. Please reload the page to try again.

screenshots below:

---

[Tim Kopperud]

Hi @Princess Dagala, this can be a temporary glitch. You might retry at a later time. 

If it doesn't go away you can try playing around with the JQL to shorten the result list.  E.g. by only requesting one project. Just to see if this solves the problem. 

TimK