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The mail queue in JIRA applications is not automatically flushing

Jignesh Upadhyay November 22, 2021

The mail queue in JIRA applications is not automatically flushing.

But If I try to manually click on Flush emails users are getting mails.

If I send test email from Default SMTP server its sending perfect.

 

Please let me know what need to do for automatic email send for Jira notification.

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
November 23, 2021

Hi @Jignesh Upadhyay ,

first of all, you need to check service configuration.

System->Services and check Mail Queue Service configuration. You need to setup interval based on which JIRA automatically flush your queue.

Please check that this service is enabled.

mail_queue_service.png

Hope this helps,

Fabio

Jignesh Upadhyay November 23, 2021

Thanks Fabio for reply, My setting is below, do i need to change to 0 * * *  *?

Jira.JPG

Fabio Racobaldo _Catworkx_
Community Champion
November 23, 2021

It means that your service is automatically flushed the first second of each minute. So it should be ok.

Please refer to this troubleshooting guide in order to figure out you issue : https://confluence.atlassian.com/jirakb/troubleshoot-notifications-in-jira-203394737.html

Ciao,

Fabio

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