The email can not receive the jira link

[Seven.Guo]

My email can not receive the jira link from June 1,Why?

I didn't do nothing change about Jira

I checked the jira setting,and there is no abnormal.

[Carlos Garcia Navarro]

Hi @Seven.Guo ,

Do you mean that you're not getting notifications from Jira? If so, have you checked this document with some troubleshooting tips when notifications don't work?

https://confluence.atlassian.com/jirakb/not-receiving-email-notifications-in-jira-cloud-779160705.html

[seven.guo]

I checked and the issue has not solved！Please help

The email can not receive the jira link

Please help

Please help

[Carlos Garcia Navarro]

Do you know if other users are experiencing the same issue?

[seven.guo]

In my team/department，Some people is OK，some people hve this issue！

[seven.guo]

I compared email setting and jira setting ,we are all same setting.

so pls help

[seven.guo]

I compared weith colleagues email setting and jira setting ,we are all same setting.