The custom field type URL won't return a smart value

[Olga Buslovich]

Im trying to use a custom field smart value in the email and for some reason it's not set or the field is not configured properly.

For Exp, the custom field that im using is  "customfield_10945": "PRD URL", and this is how it shows in  the following URL to view the JSON representation of JIRA issue:

 https://<yourinstanceurl>/rest/api/2/issue/<issuekey>?expand=names

 "customfield_10945": "https://fyuse.atlassian.net/wiki/spaces/PROD/pages/26181633/PRD+Support+for+Interior+360+in+Freestyle+Session"

So when I use the field smart value like this  {{customfield_10942.value}} it doesn't return anything.

However, when I tried the other custom field that shows in " /?expand=names JSON" as follows (see below) it works. I.e. It returns  "Requires Android Review".

"customfield_10942": [

      {

        "self": "https://fyuse.atlassian.net/customFieldOption/10237",

        "value": "Requires Android Review",

        "id": "10237"

So I think b/c the custom field "customfield_10945" is configured as URL and there is no property such as Value for these type of custom fields.

Can someone help me to get it work, plz?

Thanks in advance ,

Olga Buslovich

[Olga Buslovich · Accepted solution]

YES, IT WORKS -  MANY THANKS , @Mohamed Benziane  !!!

[Mohamed Benziane · Accepted solution]

Hi,

Can you try this:

{{issue.customfield_10942}}

[Olga Buslovich]

YES , It works - MANY THANKS @Mohamed Benziane !!!