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Test details in Xray are not loaded !!

Najim Al Jabri September 16, 2025

I am not able to see Test deatils in xray jira 

Need an support to fix this, as it is blocked our testing.

Thanks.

Screenshot 2025-09-16 124926.png

2 answers

3 votes
Swathi Acharya
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 16, 2025

Hello @Najim Al Jabri

Welcome to Atlassian Community!

Please note that there is an ongoing incident due to which the Testing board fails to load. 

You may reach out to the XRay Support team directly here (support@getxray.app). 

Thank you!

2 votes
Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 16, 2025

Hey @Najim Al Jabri

There is an active incident with X-ray app, their team is working on it: https://xray.statuspage.io/incidents/ym66dsv0gw62

Thanks!

 

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