Test Case Importer Tool - Unable to Import CSV file

[Dela Cruz_ Joanna Erika _Citco_]

Hi,

I am trying to import my test cases (.csv) on our Project's repository using the Test Case Importer tool, however I am getting an error : "Field 'customfield_14143' cannot be set. It is not on the appropriate screen, or unknown."

I do not have this field in my csv upload file, so not sure where to check for the mapping of this customfield or the settings of this column.. Can someone please help? 

Thanks.

Erika

[Yogesh Mude]

@Dela Cruz_ Joanna Erika _Citco_  Welcome to the community!

Are you importing the test cases using the Xray Test case importer? if so, then FIRST make sure that all the Tests should be there in the target project and you can use the same TEST type key as a issue key in the CSV file.

Below is the test CSV file that i have used in earlier... If you see in that, ID is the same for all the test cases because it is going to add in the test Test ticket ie. TEST-370 (Work ITem Key) and the rest fields like Test tpe, work type etc.

ID	Key	Summary	Test Type	Priority	Step/Action	Data	Expected Result	Issue type
13	TEST-370	TEST	Manual	Medium	TEST	TEST	TEST	Test
13					TEST2	TEST2	TEST2
13					TEST3	TEST3	TEST3

[Yogesh Mude]

Also, check if that custom field is set as required while creating it. If not they i can se re-index the target project data and try. 

[Dela Cruz_ Joanna Erika _Citco_]

Hello!

I think we found out what was causing the issue, in the "Map Fields" section, we've noticed that for "Test Case Type" and "Test Phase", there are two identical fields are being shown, we tried to use different combination (selecting the first or second one) we ended up selecting (Test Case Type 1 & Test Phase 2) and it went through and uploaded the test cases in our Test Repo. I wonder why there were two of these?

[Yogesh Mude]

Not sure exactly and there may be new additional fields but as far i know the Test case type is nothing but test type only. 

[Yogesh Mude]

Also, not required to map/add those field to the CSV file if those fields does not holds any data.

So, only Key, ID, Test Type, Work type, Action, Data and Expected result are mandatory.