Tempo worklog is empty

[Douha Mhanna]

I have migrated my jira from server to cloud using jira migration assistant more than two weeks ago... everything looks fine except for tempo worklogs [ it was correctly migrated because I made sure of this using jira cloud rest api and the response included all the worklog for a given issue] , but it doesn't show it on UI [ only remaining time and estimated time are shown but logged time is empty and also contributors is empty].

Is it a sync problem or what?

And what should I do to show logged time with right value on screen?

[Susanne Götz _Tempo_ · Accepted solution]

Hi @Douha Mhanna

Can you please create a ticket for this in our Tempo Support portal, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this.

Thank you. 

Best regards,
Susanne Götz
Tempo team 

[Douha Mhanna]

I have created a ticket....thanks alot in advance for your help