In a Team-managed Jira Software Cloud project,
JQL `parent = KEY-1` returns no results,
but `parent = KEY-1 ORDER BY parent` returns all child issues.
Both issues are valid (Epic → Task). The “Parent” field is visible in the child issue,
and the Timeline view shows them correctly. This started after a CSV import.
Environment:
- Jira Cloud Free
- Team-managed project
- No access to reindex functionality
Expected:
`parent = KEY-1` should return the same issues as with ORDER BY clause.
Actual:
`parent = KEY-1` returns nothing, `parent = KEY-1 ORDER BY parent` returns correct issues.
This looks like a partial index update problem (similar to JRACLOUD-81933).
Can an Atlassian engineer please force a reindex or suggest a workaround?
Thanks a lot in advance!
