Team Managed Project - View Sub Task on Board

[James Tyreman]

Hello Guys, 

We have created a team-managed board using the task management template for the team to manage day-to-day tasks. 

We have tasks and sub-task as our issue types. 

Our board statues are to do, up next, in progress, blocked and done. 

Our tasks and sub-tasks are at various statuses but when viewing the board we can only see tasks. 

I was expecting to see task and subtask. 

Any reason why? 

Thanks 

James

[Trudy Claspill]

Team Managed boards will show the Sub-tasks as cards only when you change the Group By to Sub-tasks.

When you do that you will see a swimlane for each issue that has Sub-tasks with the individual Sub-tasks shown as cards in that swimlane, plus a swimlane for all issues that have no Sub-tasks.

[James Tyreman]

Hey, 

Thanks for your reply, our board does not have a group option. 

[Trudy Claspill]

Hm, I don't have access to create a Team Managed project under Work Management so I don't seem to be able to reproduce your use case.

[James Tyreman]

How did you create your team-managed board in your screenshot, because thats exactly what we need? 😁

[Trudy Claspill]

That is a Team Managed project under the Software category. You have to have a subscription for the Software product of Jira, and the functionality for that type of project is not the same as for a Work Management project. For instance, it doesn't have the Calendar feature.

I'm assuming your project is in the Work Management/Business category. What does it say at the top of the left-side navigation pane under the project name?