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Tasks has changed status after closed

Astrid Uttenreitter June 24, 2020

In the last couple of days, we have seen that some tasks has changed status without us doing anything. There are no automation setup to change the status of the tasks expect for closing a parent when all subtasks are closed. And i have not been bulk changing issues. 

They change from different status but all go to "Ready for testing" status

Have anybody experienced something similar and know why this is happening ? 

1 answer

0 votes
Manon Soubies-Camy
Community Champion
June 24, 2020

Hi @Astrid Uttenreitter,

You should see in the History tab who did what changes and when:

Capture d’écran 2020-06-24 à 11.39.35.png

Hope this helps,

- Manon

Astrid Uttenreitter June 24, 2020

Hi Manon

Yes i can see that it looks like i changed the status, however i have not had the task open and i know that i did not change the status of it. So i am wondering why this has happened ? 

Manon Soubies-Camy
Community Champion
June 24, 2020

Did you check all rules in Automation? Maybe there is a global rule that is transitioning these issues, you can check it here: <yoursite>.atlassian.net/plugins/servlet/ac/com.codebarrel.addons.automation/cb-jira-automation-rules

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