System Dashboard sometimes does not show

[Joshua Santiago]

Hi, I am having issues with the system dashboard page. When I go to the system dashboard page it sometimes takes a long time to load and loads a blank page. The other pages are working great and load super fast but the dashboard page is having issues. On my console I see the following message: 

https://jira.realtyview.com/secure/Dashboard.jspa net::ERR_INCOMPLETE_CHUNKED_ENCODING 200

I am using an NGINX reverse proxy with HTTPS. What can I do to resolve this issue?

Thanks

[Brant Schroeder]

Here is Atlassian's document on it.  https://confluence.atlassian.com/jirakb/some-users-get-err_incomplete_chunked_encoding-error-on-some-actions-in-jira-or-any-other-application-717423678.html

In most cases I have seen this due to anti-virus as stated in the article and would suggest that you start there first. 

You mentioned that you are running a reverse proxy.  I have also seen it where some of the content is being served http over https and the browser causes the issue.  The Console tab of the Browser's F12 Developer tools will show you any security concern for loading Mixed Content.  I would suggest looking there next.  If there is mixed content you will need to fix it.