Syntax for Issue Type and Priority

[Mark Gibson]

In an automation email, I am looking to display the issue type and priority for a selected issue.

The scenario is a product owner changes the issue type or priority on an issue so I am sending an email to the JSD agent to make the same adjustment on the linked JSD ticket.

When using the syntax of {{issue.issue_type}} or {{issue.priority}}, a numeric value is returned and not the text (bug, task, etc or High, Medium, etc).  

Is the syntax incorrect or ?

[Joshua Carr · Accepted solution]

I haven't tested this, but try {{issue.issue_type.name}} and {{issue.priority.name}}. Source: https://confluence.atlassian.com/automation/smart-values-993924860.html.

[Mark Gibson]

Thanks, Joshua! That worked in both cases.

Thank you as well for the confluence link!