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Syncing repositories never stops

Deleted user October 15, 2021

It seems that the sync of the repositories is in a loop, showing a multiple of the real commits and issues...

Commits.png

Its syncing all the time...

I also had the problem that it stopped at some point and than I had to remove all accounts and repositories and add them again.

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Suvradip Paul
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October 15, 2021

Hi @[deleted] ,

Thanks for posting and welcome to the community.

Which version are you using currently? Did you check logs and find any thing ?

Deleted user October 15, 2021

We are using Jira v8.19.1 and GitLab Community Edition 14.3.2.

Checking the logs brought no more information.

Deleted user October 18, 2021

It is still synching ...

image.png

And the Jira issue is showing a information that there might be a problem.

image.png

Suvradip Paul
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October 19, 2021

Hi @[deleted] ,

Thanks for sharing the SS with Jira.  Are yo the Jira Administrator?

There is a relevant doc in KB which might help you here , check out this suggestion - https://confluence.atlassian.com/jirakb/jira-throws-jira-is-having-difficulty-contacting-application-name-if-this-condition-persists-please-contact-your-jira-administrators-in-the-development-panel-832177249.html.

Please let me know if that helps.

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