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Swimlanes doesn't work on my Kanban board

Carlos Cardoso
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October 27, 2025

My swimlanes simply doesn't work on my Kanban board.

1. My board is managed by the company.

jira-001.png

2. I've tried sorting swimlanes by epic, story, owner, etc.

jira-002.png

3. I've removed all filters from the board, but it doesn't work.

jira-003.png

I can organize by grouping my epics.

3 answers

1 accepted

2 votes
Answer accepted
Jens Schumacher - Released_so
Community Champion
October 27, 2025

Hi @Carlos Cardoso If you want to show the custom groups defined in in the board setting, you will have to select "Group: Queries". 

I've recorded a quick Loom to demonstrate how it works: 

https://www.loom.com/share/e124a63e4a7e440da67df4ed4690d6d1

Hope that helps. 

Cheers,
Jens

Carlos Cardoso
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October 27, 2025

Hi @Jens Schumacher - Released_so 

Thank you very much, I will try to organize via JQL the visualization of the lanes by a query that brings me only the epics that are not in the backlog and their respective tasks and subtasks

 

2 votes
John Funk
Community Champion
October 27, 2025

Hi Carlos,

What do you mean by "it doesn't work"? You need to give us more information than that. What are you expecting to see based on the data on your board that you are not seeing? 

John Funk
Community Champion
October 27, 2025

Do you have any cards on your board? Because you are not displaying any. Do you have Epics displayed on your board? 

Carlos Cardoso
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October 27, 2025

Hi @John Funk 

Is this expected behavior?

jira-006.png

===

jira-007.png

===

jira-004.png

John Funk
Community Champion
October 27, 2025

What is it that you are wanting to see on the board? If Epics, then try basing the swimlanes on Query and put in: issuetype = Epic for the swimlane code. 

Carlos Cardoso
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October 27, 2025

Hi @John Funk 

I want to visualize my Swimlanes without the need to visualize grouping epics

Following your suggestion:

jira-008.png

Result:

jira-009.png

John Funk
Community Champion
October 27, 2025

"I want to visualize my Swimlanes without the need to visualize grouping epics" - What does this mean? What are you expecting to see in the swimlanes? 

Carlos Cardoso
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October 27, 2025

If I configure the view by Swimlanes here:

jira-008.png

I wouldn't need to group by epics to view the Swimlanes on my board, right?

John Funk
Community Champion
October 27, 2025

Correct

Carlos Cardoso
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October 27, 2025

My problem is there, I configure the Swimlanes and it doesn't reflect on my board :/

John Funk
Community Champion
October 27, 2025

What is the swimlane you are wanting to see? 

Carlos Cardoso
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October 27, 2025

Epic

John Funk
Community Champion
October 27, 2025

So you have cleared all filters and you are not grouping by anything on the board, correct? And you have the Swimlane above saved, correct? 

Now, change the Group to Queries on the board. 

Carlos Cardoso
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October 27, 2025

Does not group by any configuration

Epic, Story, Query or Assignee

John Funk
Community Champion
October 27, 2025

Can you post a new screenshot? 

Carlos Cardoso
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October 27, 2025

jira-010.png

John Funk
Community Champion
October 28, 2025

I don't see Queries under the Agrupar dropdown. Is it in there? My board shows the heading but also the Queries value on it. 

0 votes
Bill Sheboy
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October 27, 2025

Hi @Carlos Cardoso 

Would you please clarify what does not work as expected?  For example, when I do X, what I instead see is Y.  Seeing a screen image may help too.

And, you note using a company-managed project with a Kanban board.  That has both the Group By dropdown field on the board and the Swimlanes configuration under the board settings.  Which one are you using?

 

Kind regards,
Bill

Carlos Cardoso
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October 27, 2025

Hello @Bill Sheboy 

I'm using a company-managed Kanban board, but I can only see the Swimlanes I've configured when I group them by epics.

jira-004.png

 

jira-005.png

 

@Bill Sheboy Is this expected behavior?

Bill Sheboy
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October 27, 2025

@Carlos Cardoso -- Thanks for those screen images, and that appears to be correct.

I found several defects around this behavior, explaining the documentation problem where the swimlanes feature now only works when you also select the Group By to match it.  This could definitely cause confusion for a team.

You may watch / vote for those to see progress on them:

 

Carlos Cardoso
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October 27, 2025

Hi @Bill Sheboy 

So the Swimlanes function in the board layout no longer exists, is that it?

Jens Schumacher - Released_so
Community Champion
October 27, 2025

It still exists. Just the UI has gotten a little confusing since the functionality to select the swimlanes has largely moved to the group by menu on the board. 

Like Bill Sheboy likes this

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