Hello Sofia,
There can be different reasons for the Structure gadget not working, especially if it happened suddenly. For us to say anything for certain, we need to investigate this matter and take a look at your system.
As discussed last time you contacted us, please submit a request on our support portal - support.almworks.com (or send a direct email to support@almworks.com) - and we'll be able to properly assist you there.
Best regards,
Stepan Kholodov
ALM Works
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