Strory and task are not displayed as Work type

[Jira user]

[Trudy P Claspill]

Hello @Jira user 

What type of space/project are you using?

Click the ellipsis button next to the space name and tell us what the last two lines of the pop-up say.

Work Type Schemes apply only to Company Managed spaces.

[Martin Runge]

Hi @Jira user

This happens when Story and Task are not mapped to the "Work" level in your project's issue type hierarchy.

In company-managed projects, admins can add issue types to the schema by going to the Projects Settings > Work Items > Types and editing the work types:

In team-managed projects, go to Project settings and use the "add work type" link like shown in the screenshot:

[Jira user]

Thank you for your feedback @Martin Runge , I already have Task as a matter of fact but it is still not displayed as Work Type during creation of a new Work Type

[Jira user]

All the schemes are configured the same though, no difference, I am using one of them

[Mikael Sandberg]

That is based on the work item type scheme your space is using. If you want to have story as an option then you have to add that to your scheme, or if you are using a team-managed project add it to the list of work items that the space has.

[Jira user]

Thank you for your feedback, I already have Task as a matter of fact but it is still not displayed as Work Type during creation of a new Work Type

[Jira user]