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Stories and Epics Missing

Alexis Palmer
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September 23, 2025

Hello, 

I am the main Admin for Jira at ASI. We are currently seeing issues in our Jira as a whole. If we are on our current sprint board, there are stories missing. If we go to backlog, we see stories missing there as well. Whether or not they are in current sprint. When you go to the All Work tab of the board again you see missing stories but also Epics. The only area in Jira we are able to see our Epics and Stories is under Timeline. 

Again this is happening for every project we have in our Jira. 

1 answer

1 vote
Valerie Knapp
Community Champion
September 23, 2025

Hi @Alexis Palmer , welcome to the Atlassian Community and thanks for your post.

There is an active incident in Jira at the moment - https://status.atlassian.com/ but it sounds like you need to open a ticket to the service desk. who can have a look at your site to see what is going on - https://support.atlassian.com/contact/ 

Best wishes

Alexis Palmer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 23, 2025

Thank you I did open ticket and yes we are apart of that active incident 

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