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Stop Epics from Instantly Dissapearing from the Board?

kwanbis February 13, 2024

I have this JQL filter on a Jira Board

project = XY AND "Team[Team]" = XXXXX AND issuetype not in (Initiative, Task, Subtask, Sub-task) ORDER BY Rank ASC

It shows Epics and Stories just fine in the backlog.

Now, when I move something to "DONE", it inmediatelly dissapears from the backlog.

But as you can see, my filter has no reference to statuses.

Also, this is not happening for Stories. Stories I set as DONE, stay on the board just fine.

What could be the problem here? Are there any other type of global (maybe at the project level) that could be causing this? I want my epics to appear on the backlog for at least a month after they are closed.

Thanks.

2 answers

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1 vote
Answer accepted
Marc - Devoteam
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February 13, 2024

Hi @kwanbis 

There is probably an automation rule the system, that updates the Epic Status field to Done as well.

If this is the case Epics are gone from the backlog immediately. 

If this will not be done, Done Epics will be on the backlog forever until the Epic Status is updated to Done.

You could make a scheduled automation rule to update this field off course.

kwanbis February 13, 2024

Thanks. I would take a look. Currently, what I have so that stories/epics stay forever is on the view filter: 

(status = Done AND updated >= -31d)

That way, I can see the tickets that are closed for 30 days, as a reference.

1 vote
Jack Brickey
Community Champion
February 13, 2024

Once an issue is Done it will disappear from backlog. It should still appear on the Kanban/active sprint board.

kwanbis February 13, 2024

Thanks, but stories stay on the board for 30 days, then they leave.

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