Status Change Date

[Lauren Hinrichs]

My organization needs to understand the date (preferably the date/time) that a status changes in Jira.  

1. Can the above be done in Data Center?
2. Can the above be done in the Cloud?  

[Florian Bonniec · Accepted solution]

HI @Lauren Hinrichs 

In any Issue you have an History tab at the bottom. It track everything that happen on the issue including status change. So for an issue X you can tell when the issue move from 1 status to the other.

There is also third party app if you want an overview across multiple issues.

Time in Status | Atlassian Marketplace

Regards

[Emre Toptancı _OBSS_]

Hello @Lauren Hinrichs

As Florian mentioned, you can see this information in the History tab of each issue but most of the times Jira users seek this information to get a report showing multiple issues or to calculate metrics like Resolution Time, Cycle Time, etc.

And once again as Florian mentioned, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status has duration-based and date-based reports.

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. 

   

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

You can also use the date-based reports to see the transition dates from/to a status

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. You can also get file exports and REST API access.

  

Timepiece - Time in Status for Jira

EmreT

[Valeriia_Havrylenko_SaaSJet]

Hi  @Lauren Hinrichs 😌

As an alternative, you can try - Time in Status (Cloud, Data Center), (developed by my team) that generates 7 types of status reports including Status Entrance Date report. It shows the date a particular issue has entered each of a status (Resolved or Closed, etc.).

• set date or date ranges you need
• get dates when the issue has entered each of the statuses on the grid.

 
On the chart, it shows the number of tasks that have entered a status on a certain date - for example, 1 task out of 5 tasks has entered the Progress status for the first time on the 23-rd of May.

 

Add-on has a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌

[RVS_Support]

Hi @Lauren Hinrichs 

A mktplace app can help you to get this data. If you are fine with that, you can try out our add-on

Time in Status Reports 

I believe, the below report will help meet the use case.

Disclaimer : I work for RVS, the vendor for this app

[Mehmet A _Bloompeak_]

Hi @Lauren Hinrichs

As an alternative, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. It is available in both Jira Data Center and Jira Cloud.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Status Count And Entry Dates report. Entry date(see In Development, Ready for Testing, In Testing, In Development columns.) is status transition date and status count(see #In Development, #Ready for Testing, #In Testing, #In Development columns) is how many times an issue is entered to this status.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely  free solution, you can try the limited version Status Time Free.

Hope it helps.

[Trudy Claspill]

Hello @Lauren Hinrichs 

What exactly do you mean by "understand"?

Do you need a report that lists the date and time of each status change for every issue?

Do you need to take an action automatically when a status change occurs?

Please provide more details about the problem you are trying to solve.

[Lauren Hinrichs]

Thank you for your quick response!  We are trying to gauge how long it takes between statuses so at a minimum a report would work.  However, I would really like for the User Interface (UI) to be able to display the "Status Change Date".  

[Lauren Hinrichs]

Yes, ideally we do want to take an action using automation upon certain status changes.  

[Trudy Claspill]

Yes, ideally we do want to take an action using automation upon certain status changes. 

There are multiple ways to address this need in both Jira Cloud and Jira Data Center:

- modify the Workflow Transitions of interest to include Post Functions to execute the necessary actions

- use the Automation for Jira feature which can be used to create rules that a triggered upon completion of status changes and can then execute actions. The specific features of A4J differ between Jira Data Center and Jira Cloud.

We are trying to gauge how long it takes between statuses so at a minimum a report would work.  

Jira doesn't provide a built in report of how long an issue remains in any given status. You would need to look for a third party app compatible with your hosting type (Data Center or Cloud) to get such a report. Here's a Marketplace search to help you get started.

https://marketplace.atlassian.com/search?product=jira&query=time%20in%20status

However, I would really like for the User Interface (UI) to be able to display the "Status Change Date". 

When you say you want the status change date display, do you want just the last date the status was changed or the dates of every status change? As Florian mentioned, the History tab for each issue will show you the date/time of each status change already.

[Stacy Kennedy]

I would really like  a field that doesn't require me to write another automation that is the equivalent of the Status Category Change Date