Startup failed for jira 7.13.0 in a docker container

[wajih zouaoui]

Hi community,

i'm trying to start  jira software 7.13.0 in a docker container using an external existing database Oracle 12g and an NFS mount for the Home directory got from the instance used to connect to the mentionned database.

While starting up the container for like 5 minutes loading ; i always have this error shown on the screen :

The JIRA search index is missing.

The log showed me this ERROR: 

2020-11-22 22:05:02,040 JIRA-Bootstrap ERROR [c.a.jira.upgrade.ConsistencyCheckerImpl] Indexing is turned on, but index path [/path_index_got_from_the_original_instance/caches/indexes] invalid - disabling indexing
2020-11-22 22:05:02,411 JIRA-Bootstrap ERROR [c.a.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.

i've tried to check and find where the index path is registred but i've only found that everything is stored in the database. So i followed the stps requiring to find the 'jira.path.index' into propertyentry table and updated it with the indx path into the container XXX/caches/indexes' but the error is always remaining.

Could you please help me i'm really stucked and thank you inadavance.

Wajih

[mogavenasan · Accepted solution]

Hi @wajih zouaoui,

AFAIK, you can't change the index path in Jira anymore. What you can do on your Docker container is to have a symbolic link between Jira's default index path to the NFS mount.

Just FYI, Atlassian does not recommend using NFS mount for index path because this is known for causing performance issues.

I hope that this helps.

Thanks,
Moga

[wajih zouaoui]

Hi @mogavenasan ,

thanks a lot for the given help and i found a way to change the index path within the database and updated it with the correct one.

The purpose of using an NFS is that i'm using a swarm cluster and the nfs is shared with all the nodes and i've created a stack with Jira/oracle services and the NFS will be used for the Jira Home directory and the DB data.