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Standard work items

HQRAZAHS
Contributor
September 18, 2025

Hello Folks. I have one doubt which I wanted to clarify. 

Lets say, I am going to configure a fresh new Jira project. I want to understand which all are the Standard work types? Currently I am aware of multiple work types like Epic, Task, Sub-Task, Feature, Story etc. Are all these standard work types or any of them are customized? I heard somewhere that the Feature is not a standard work type. My aim is to add the standard work types to give a kick start so that everything is simple. 

Secondly, please confirm out of the 2 work types - Epic and Feature, which one has the higher priority, or in other words, which out of the two will stay at higher level?

Looking forward for your advise on the above 2 asks. Thanks in advance.

2 answers

2 votes
Mikael Sandberg
Community Champion
September 18, 2025

The default work items in Jira are Epic, Story, Task, Bug, and Sub-task for Jira projects and their availability depends on the template you use to create the project.

Feature is not a default work item, but since you are on the premium plan by default any new item types you create will be under Epic, but you can change the hierarchy so that Feature is a parent of Epic,

2 votes
Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 18, 2025

Hey @HQRAZAHS

Generally, the Story/Task/Bug are considered standard issue types. This is based on the hierarchy levels.

By default, Epics are level 1, Story/Task/bugs are at level 0 and Subtasks are at -1.

You may navigate to Settings > Work Items and select Work Types from the left menu. All the work types listed at Level 0 are considered standard issue types. Features are usually at level 2, so will be considered as Parent of the Epics.

Thanks!

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