Sprint cannot be completed as there are incomplete subtasks on the following issues

[Bryan]

We've gone over this a dozen times and run into the same issue.

All sub-tasks are closed and complete and marked as such.

Workflow is great.

All tickets and subtasks are closed.

No open tempo. No open tickets. Cannot close the sprint.

As you can see all the tickets/tasks/cards are marked off and show complete every way we cut it.

There are no subtasks not added to this sprint within the story. This closes everything out. Still we get image #3. Cannot close the sprint! Help y'all!

[Fernando Eugênio da Silva]

@Bryan ,

Two things could be the reason for this problem:

1: The board filter may be hiding the view of sub-tasks. Your board filter needs to consider subtask issues.

2: The "Resolution" (green) status of the subtasks must be mapped in the column that has the green color on the board.

Then insert all the green statuses of the subtask into the green column (usually the DONE column) of the board.

ok, I understand that the subtask is not necessarily "DONE", it can be "CANCELED", but even so it needs to be in the column. This is the design of a scrum board in jira.

Check these factors and come back to see if any of them were helpful to you.