Sorry, you are not listed as a contact on the account: SEN-3019155

[Jon R. Myhre]

Hi,

I'm not able to add Jira Agile on demand to my Jira on demand site, and I'm not sure what the problem is.

My Jira ondemand site is sandkasseforjon.atlassian.netand the username is jrm.

Could it be that my on demand user name differs from my atlassian id username?

KR,

Jon R. Myhre

[Nic Brough -Adaptavist- · Accepted solution]

Pretty much answered it yourself - there are two different accounts here and your OnDemand and Atlassian IDs do not match. Your OnDemand account should let you add your other account as a technical contact, if you can get into it.